Your privacy matters.

American Asset Recovery Agency ("we," "us," "our") helps homeowners recover surplus funds from foreclosure proceedings. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

When you submit our claim or contact forms, we collect:

• Your name, email address, and phone number
• Property address, county, state, and approximate foreclosure date (claim form only)
• Any optional details or messages you choose to share
• Standard server logs (timestamp, IP address)

We do not collect Social Security numbers, banking details, or payment information through this website.

• To respond to your inquiry and evaluate a potential surplus funds claim on your behalf.
• To contact you by phone or email regarding your case.
• To comply with applicable laws and court filings if you choose to engage our services.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We share information only with: (a) our internal team and contracted recovery specialists, (b) courts and government agencies when filing a petition on your behalf (with your written authorization), and (c) service providers that support our operations (such as secure email and database providers), bound by confidentiality obligations.

This section explains how we handle information related to our SMS (text messaging) program. It applies in addition to the rest of this Privacy Policy.

Information we collect when you opt in to SMS:

• Your mobile phone number
• Your consent to receive SMS messages from us
• Your email address and basic contact information (when provided)
• Your messaging history with us (delivery status, timestamps, opt-in / opt-out events)

How we collect it: Directly from you — for example, when you complete a form on this website, submit a claim, or contact us by phone or email.

How we use it:

• To send the SMS messages you have opted in to receive (case updates, appointment reminders, document reminders, and general two-way communication about your surplus funds claim).
• To provide updates or relevant content based on your preferences.
• To operate and improve our business.

Your choices and controls: You may opt out of receiving SMS messages at any time by replying STOP to any message we send you. Reply HELP for support. Full opt-out details are in our Terms of Service.

No third-party sharing of SMS consent data: We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes. Consent to receive SMS is not transferred or sold to any external party under any circumstance.

When we may disclose SMS-related information: to our affiliated companies; to third-party service providers, business advisors, or consultants who help us operate our SMS program (such as our messaging platform); in connection with a merger, acquisition, reorganization, restructuring, financing transaction, or sale of assets; as required by law or administrative order; and to assert or defend against legal claims.

We provide a clear contact method for message recipients who need help or assistance from the sender.

• Support Contact: Recipients can contact the message sender using the customer support details provided in the message.
• Purpose: This contact method is available for questions, help requests, or assistance related to the message received.
• Clarity: Contact information is presented clearly so recipients know how to reach the sender when needed.

You can reach our support team at recover@americanassetrecoveryagency.com or 1-833-535-9505. Text HELP to 1-833-535-9505 for SMS support.

We use industry-standard safeguards — encrypted connections (HTTPS), restricted access controls, and secure cloud infrastructure — to protect your information. No system is 100% secure, but we treat your data with the care you'd expect from a financial-services firm.

• Access / correction: Request a copy of the information we hold about you, or ask us to correct it.
• Deletion: Ask us to delete your information (subject to any legal retention obligations).
• Opt-out: Unsubscribe from communications at any time by replying STOP to a text or "unsubscribe" to an email.

To exercise any of these, email recover@americanassetrecoveryagency.com.

This website uses minimal essential cookies to keep the site working (for example, an admin session cookie). We do not use third-party advertising or tracking cookies.

This site is intended for adults 18+ and is not directed to children under 13. We do not knowingly collect information from minors.

We may periodically update this Privacy Policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.

Questions about this Privacy Policy, or SMS-related questions?

American Asset Recovery Agency
Email: recover@americanassetrecoveryagency.com
Phone: 1-833-535-9505
SMS support: Text HELP to 1-833-535-9505